Essentials of Banking: Session 4

Safeguarding the Bank; Providing Exceptional Service; Growing the Bank

This event is offered in Hybrid Format

Click here to register for all 4 sessions at a discount ($995) or the below Register button to attend this session only.

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 Start Date - End Date

September 29, 2022

9:00 AM - 04:00 PM

Registration Deadline

Monday, September 19, 2022

 Start Date - End Date

September 29, 2022

9:00 AM - 04:00 PM

Early Bird Discount Deadline

Registration Deadline

Monday, September 19, 2022



Online Registration is Closed!
Call 614-340-7610 to Register!

 
 

Session 4 Highlights

  • Ethics in a Sound Banking System
  • Corporate Governance Safeguarding the Bank’s Assets Vendor Management
  • Security Regulations Reg P - Privacy of Consumer Information Bank Protection Act of 1968 Gramm-Leach-Bliley (GLB) Act
  • AML/BSA and Safeguarding the Bank Top Fraud Schemes Technology Threats to Banking Emerging Issues in BSA
  • The Customer Experience Service is in the Eye of the Customer Handling Customer Complaints How to Provide WOW Service
  • Growing the Bank Ambassadors for the Bank Referrals versus Helping the Customer Building Profitable Relationships

Check out the other events in this series below


Location  Live Streamed via Zoom

Tags  Retail Management; Customer Service and Universal Banking; Teller/Frontline

Registration Fees

Price Description Amount
Single Session for Member $265.00
Single Session for Nonmember $530.00

Agenda

Pre-Conference Events
Thursday, September 29 - Thursday, September 29
9:00 am - 5:00 pm
  Safeguarding The Bank; Providing Exceptional Service; Growing the Bank
Session 4 of the Essentials of Banking Series

Speakers

NameSpeaking At
Christie Drexler Safeguarding The Bank; Providing Exceptional Service; Growing the Bank

Sponsors

Exhibitors

Location Information

Live Streamed via Zoom
Hybrid
Springfield, IL

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Hotel Information

Continuing Education

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