Essentials of Banking: Session 4
Safeguarding the Bank; Providing Exceptional Service; Growing the Bank
This event is offered in Hybrid Format
Click here to register for all 4 sessions at a discount ($995) or the below Register button to attend this session only.
Click here to view full event details.
Session 4 Highlights
- Ethics in a Sound Banking System
- Corporate Governance Safeguarding the Bank’s Assets Vendor Management
- Security Regulations Reg P - Privacy of Consumer Information Bank Protection Act of 1968 Gramm-Leach-Bliley (GLB) Act
- AML/BSA and Safeguarding the Bank Top Fraud Schemes Technology Threats to Banking Emerging Issues in BSA
- The Customer Experience Service is in the Eye of the Customer Handling Customer Complaints How to Provide WOW Service
- Growing the Bank Ambassadors for the Bank Referrals versus Helping the Customer Building Profitable Relationships
Check out the other events in this series below
- Session 1: Overview of Banking
- Session 2: Business Operations & Management
- Session 3: Credit and the Banking Business
Location Live Streamed via Zoom
Tags Retail Management; Customer Service and Universal Banking; Teller/Frontline
Registration Fees
| Price Description | Amount |
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Agenda
| Thursday, September 29 | ||
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| 9:00 am - 5:00 pm | ||
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Safeguarding The Bank; Providing Exceptional Service; Growing the Bank Session 4 of the Essentials of Banking Series |
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Speakers
| Name | Speaking At |
|---|---|
| Christie Drexler
<p><span style="font-family:Arial; font-size:10Pt;">Christie Drexler is the Senior Consultant and Facilitator for Performance Solutions, Inc. Christie has over 26 years
experience in the financial industry for community, regional and national banks. Her experience has been expansive to
include beginning as a Management Associate, successfully navigating both retail, real estate, operations, treasury services,
commercial banking careers and serving as Chief Retail Officer, Chief Credit Officer, and Market/Division President. Christie
is a passionate facilitator and coach with a focus on developing competent, caring and impactful leaders in all roles of
banking. </span></p>
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Safeguarding The Bank; Providing Exceptional Service; Growing the Bank |