We Enacted Our Pandemic Plan, What Do We Do From Here
With the recent pandemic classification of the Coronavirus (COVID 19) and the March 6 release of the FFIEC updated Pandemic Plan Banks are focusing on their Pandemic Plan to comply with regulatory guidance and CDC recommendations. Banks are proactively monitoring the situation and are meeting weekly if not more often to discuss actions. Experts are telling us this could go on for several months and may get worse before it gets better. So now is the perfect time to review and update your Plan to be sure you have a good fra... (more)
Lending is all about risk management. This seminar is designed to take the “mystery” out of the commercial lending process and the confusing terminology often used by lenders.
Support personnel have a key role and stake in the commercial and business lending process, and they can help to create a safe and sound loan portfolio. Many would say that support personnel are the backbone of a good leading team. This program takes the perspective of a non-lender, and what goes on during the process of analyzing and approving a loan, focusing on commercial and business loans.
This 90-minute webinar will provide you with a roadmap on how you can effectively switch from a traditional classroom to a virtual training environment. Honey Shelton, one of the nation’s most relatable instructors, has years of expertise in delivering engaging training, both on- and offline. Like no other, she knows which techniques work best to engage your remote audience. Honey will share how you can answer the call to transition critical training topics to virtual experience. Don’t forfeit your responsibility to keep your staff educated about the skills and knowledge required on the job in this challenging time.
Even without a... (more)
Over the last several years, we have seen more and more compliance requirements and regulatory guidance as it relates to overdrafts. Overdrafts continue to be a hot button issue with examiners as there has been a shift in mentality from “informing” consumers about their overdrafts to “protecting” them from excessive overdrafts. We don’t see this issue going away any time soon and fully expect the CFPB to address it even more formally in the coming years. It’s imperative that you are aware of the current regulatory requirements and expectations to keep your bank out of trouble!
This webinar will dissect the regulatory requireme... (more)
After 100 years of being illegal everywhere as a Federally-controlled substance, now some form of marijuana or hemp is legal almost everywhere. Only four states have not enacted laws allowing some form of cannabis, marijuana, THC, hemp, CBD. Even the Federal government has exempted certain medical uses of CBD from the Controlled Substance list.
State laws range from limited prescription use of CBD oils for specific medical conditions, to full-out recreational use. Some states or cities have passed laws prohibiting employers from testing for marijuana or from disciplining or discharging those who use and/or test positive. (more)
This webinar was developed by a lawyer who has been teaching loan documentation for more than 25 years. Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required loan documents. The purpose is to create a deeper understanding of why certain documents are required plus the significance of various sections and verbose language (often referred to as "boilerplate"). Being able to explain document content will add much to customer relationships.
All too often, managers are thrust into their roles without enough formal training or advice on how to work smartly in their new position. Get an excellent overview of the Core Management Skills all good managers need to function at their best.
The bankers of today must be “lenders” as well as “deposit gatherers.” Community banks are searching for ways to increase core deposits and non-interest fee income: Treasury Management is the answer. In this course, you will gain a deeper understanding of how the Sales, Treasury Management, IT, Marketing, and Deposit Operations team members must collaborate to successfully sell and implement the products and services at your institution. We will cover the ideal organizational design for Treasury Management and how to incentivize the sales team.
You will walk away from this course with a deeper knowledge of Treasury Management, le... (more)
The FFIEC released a complete re-write of the Business Continuity Planning booklet on November 14, 2019 titled Business Continuity Management. In addition to changing the title from Business Continuity Planning to Business Continuity Management, the Booklet initially focuses on the principles and practices for managing continuity and resiliency as well as regulatory expectations for resiliency with third party service providers. In addition to business resiliency with third parties, the institution’s resilience through an enterprise risk management (ERM) perspective is addressed. ERM takes technology, operations, communication, training... (more)
Financial institutions are dealing with unprecedented and uncertain times and are now trying to assist all of their current safe deposit box renters. Consumers are asking many questions about box access and my nationwide clients are now requesting assistance and support to comply with these unique branch closing requirements.
Did you inherit this safe deposit responsibility and are now wondering what procedures must exist? Historically, this responsibility has been routinely passed from employee to employee with very little attention given to procedures and documentation. Unfortunately only after a nationwide COVID-19 pandemic disa... (more)
How can we send the message to robbers that they should go elsewhere? Protecting our assets is critical, and our employees are our most valued asset. Although losses due to fraud dwarf the amount lost to robberies each year, bank robberies pose a much greater risk to employees and members. In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals. Every employee can play a role in prevention, and all should be well versed in the safest method of response. Recent case studies and trends will also be examined to extract lessons learned.
This program provides comprehensive coverage of the flood regulations, Regulation X and Regulation Z escrow rules. We explain, step-by-step, how to establish, maintain, and cancel escrow accounts under the amended requirements.
The Real Estate Settlement Procedures Act (Regulation X) has contained rules for administering escrow accounts for many years. The Truth in Lending Act (Regulation Z) requires escrow accounts in connection with higher-priced mortgage loans. The interagency flood regulations were amended effective October 1, 2015 to add revised escrow rules.
This webinar covers all of the escrow rules, including t... (more)
The Consumer Financial Protection Bureau (CFPB) has published its regulatory agenda which covers the agency’s anticipated rulemaking activities through September 30, 2020. Join Regulatory Compliance Counsel Michael Christians for this 90-minute discussion on what awaits your financial institution from a regulatory compliance perspective.
The “breach” of 143 million consumer credit reports along with hacking the personal information in 160 million credit card applications has brought additional scrutiny to compliance with both information security and identity theft red flags. Attend this session and learn about the ten critical issues for identity theft and information security.
Each year, 7-10% of the U.S. population are victims of identity fraud. Financial institutions must follow federal regulations for Identity Theft Red Flags under the FACT Act and information security. Consumers and commercial customers are targets for identity theft. A robust Identity The... (more)
The BSA/AML Interagency Exam manual addresses lending within its coverage and a key examiner focus is the following: “Assess the adequacy of the bank’s systems to manage the risks associated with lending activities, and management’s ability to implement effective due diligence, monitoring, and reporting systems.” Lending activities include, but are not limited to, residential and commercial real estate, secured commercial loans, credit cards, consumer, commercial, and agricultural loans. Lending activities can include multiple parties (e.g., guarantors, signatories, principals, or loan participants). The new 5th Pillar CDD rule takes parti... (more)
As “surge deposits” have become a thing of the past, bankers across the country are observing that more effective management of liquidity and funding is an increasingly important part of success in banking. As interest rates are volatile and loan-to-deposit ratios increase, community bankers need a robust understanding of the processes, products and analytic tools needed to attract and retain properly priced, long-term funding. We present the art and science of retail deposit pricing and sales today.
During the webinar you will review line-by-line the text fields and requirements to complete the SAR.
There are fields for cybercrimes, notes to FinCEN and narrative instructions. You will receive highlighted screen shots showing you how to complete and a SAR Handbook to help with timing, referral forms and other tools to help with your SAR filings.
The spread of COVID-19 has launched a million frauds by criminals. The pandemic has created a climate of fear in the country. Fear about the economy, obtaining basic supplies, or just paying necessary bills has made people vulnerable. Confidence scammers are taking full advantage of this fluid situation and using our fears against us by developing social engineering attacks that yield them easy money, while taking advantage of your accountholders. They are using methods such as bogus coronavirus testing kits, fake vaccines, and false charities to which to contribute. Your drive-though windows will see many scams, like bad checks stolen... (more)
Ratios, ratios, and more ratios! What do they really mean? Many financial professionals including bankers use financial ratios on a regular basis. But do they always use the same ratios and more importantly, do they always interpret the ratios in the same manner?
Attend this proactive webinar and learn a “five-step” analysis plan to calculate the key ratios covering liquidity, activity, leverage, operating performance, and cash flow analysis and correctly interpret the financial condition of the business client. Upon completion of this seminar, the bank employee will also be able to better negotiate with their business clients a... (more)
Complying with the open-ended provisions of Regulation Z is a complicated issue. There are many intricate requirements to follow, from disclosures, servicing, and advertising. Plus, there are differing requirements depending on whether the plan is a home equity line of credit (HELOC), credit card plan, or personal or overdraft line.
This webinar will focus on the personal/overdraft lines and HELOC requirements. We will discuss how to ensure all the Reg. Z rules are followed, especially around disclosures. We'll also touch on some of the other rules that impact HELOCs, such as appraisal rules and the coming HMDA requirements.
What would happen if you were called upon to give a deposition in court on a signature card for an account you opened thirteen years ago at an institution for which you no longer worked? What would you say when an attorney asked you to remember the customer’s intentions when you opened that account?
This actually happened. A banker had placed an “X” on the signature card in between JTWROS and JTWOROS. In this informative program, you will learn that your signature cards are a legacy that you leave the bank for many years to come. How a signature is set up can impact your customer’s FDIC coverage. It is critical that bankers clearl... (more)
The CARES Act, new SBA Programs, and Other Issues
We certainly are in a new an unusual age in banking, and in compliance in particular. The entire model of consumer and commercial banking is changing before our eyes, and many emergency measures have been taken by Congress and the regulatory agencies (including SBA) in response. What does this mean to your bank? How will you adapt your efforts to best serve your small business customers and remain in compliance with the many standards?
In this webinar we’ll go into detail around the new CARES... (more)
Your executive team develops a strategic plan for your bank each year, but because of other priorities, you never have time to develop a future-looking Technology Plan critical to growing your bank. If your bank is like many others, your technology environment was built over the years using the best options available to you at the time.
While there is no magic formula for immediate improvement in your technology area, by assessing your current environment, and developing a formal plan and budget, you can build technology center aligned with your bank’s strategic objectives. If your bank does not have a formal plan today, we’l... (more)
In this webinar, 17th Surgeon General of the United States, Dr. Richard Carmona will answer burning questions financial institutions are seeking answers to.
Dr. Carmona will address the current state of COVID-19 and role the financial services industry plays in preventing further outbreak. During these uncertain times, your teams are most likely facing their own fears and anxiety. Dr. Carmona will discuss practical ways of how financial leaders can combat the fear and anxiety of if/when employees encounter a positive case of COVID-19.
We are all hopeful for the day when financial institutions can re-open their doors an... (more)
FinCEN ruling FIN-2020-R001, effective April 6, 2020 (September 1, 2020 for e-filing batch filers), makes significant changes in CTR filing requirements for transactions involving sole proprietorships and legal entities operating under a "doing business as" (DBA) name. FinCEN states that the changes are being made "to both enhance regulatory efficiency and provide complete and accurate CTR data to law enforcement." The new ruling rescinds and replaces FIN-2006-R003 and FIN-2008-R001, both of which were based on the old CTR Form 104.
The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common ... (more)