Bank Webinars by TTS

Pandemic Planning - A New Reality, New Regulatory Guidance: Are You Prepared

Monday, April 6th, 2020 11:00 am - 12:30 pm ET

We Enacted Our Pandemic Plan, What Do We Do From Here

With the recent pandemic classification of the Coronavirus (COVID 19) and the March 6 release of the FFIEC updated Pandemic Plan Banks are focusing on their Pandemic Plan to comply with regulatory guidance and CDC recommendations. Banks are proactively monitoring the situation and are meeting weekly if not more often to discuss actions. Experts are telling us this could go on for several months and may get worse before it gets better. So now is the perfect time to review and update your Plan to be sure you have a good fra... (more)

Presenter: Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise.

Commercial & Business Lending Basics for Support Personnel

Monday, April 6th, 2020 2:30 pm - 4:30 pm ET

Lending is all about risk management. This seminar is designed to take the “mystery” out of the commercial lending process and the confusing terminology often used by lenders.

Support personnel have a key role and stake in the commercial and business lending process, and they can help to create a safe and sound loan portfolio. Many would say that support personnel are the backbone of a good leading team. This program takes the perspective of a non-lender, and what goes on during the process of analyzing and approving a loan, focusing on commercial and business loans.

Presenter: Richard Hamm has been training bankers for 28 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training. He also conducts eight senior lender forums on a periodic basis in multiple states and one series at the national level.

Taking Training from Classroom to Virtual

Tuesday, April 7th, 2020 11:00 am - 12:30 pm ET

This 90-minute webinar will provide you with a roadmap on how you can effectively switch from a traditional classroom to a virtual training environment. Honey Shelton, one of the nation’s most relatable instructors, has years of expertise in delivering engaging training, both on- and offline. Like no other, she knows which techniques work best to engage your remote audience. Honey will share how you can answer the call to transition critical training topics to virtual experience. Don’t forfeit your responsibility to keep your staff educated about the skills and knowledge required on the job in this challenging time.

Even without a... (more)

Presenter: Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 30 plus years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her substantial banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with a $1 billion south Texas bank.

Overdraft Requirements & Best Practices

Tuesday, April 7th, 2020 11:00 am - 1:00 pm ET

Over the last several years, we have seen more and more compliance requirements and regulatory guidance as it relates to overdrafts. Overdrafts continue to be a hot button issue with examiners as there has been a shift in mentality from “informing” consumers about their overdrafts to “protecting” them from excessive overdrafts. We don’t see this issue going away any time soon and fully expect the CFPB to address it even more formally in the coming years. It’s imperative that you are aware of the current regulatory requirements and expectations to keep your bank out of trouble!

This webinar will dissect the regulatory requireme... (more)

Presenter: Jerod is the leader of Banker's Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Banker’s Association, BankersOnline, many stat... (more)

Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws

Tuesday, April 7th, 2020 2:30 pm - 4:30 pm ET

After 100 years of being illegal everywhere as a Federally-controlled substance, now some form of marijuana or hemp is legal almost everywhere. Only four states have not enacted laws allowing some form of cannabis, marijuana, THC, hemp, CBD. Even the Federal government has exempted certain medical uses of CBD from the Controlled Substance list.

State laws range from limited prescription use of CBD oils for specific medical conditions, to full-out recreational use. Some states or cities have passed laws prohibiting employers from testing for marijuana or from disciplining or discharging those who use and/or test positive. (more)

Presenter: Bob Gregg, Boardman & Clark Law Firm in Madison, Wisconsin, has been involved in employment relations for more than 30 years. He litigates employment cases, representing employers in employment contracts, discrimination cases, FLSA, FMLA and all other areas of employment law. His main emphasis is helping employers achieve enhanced productivity, creating positive work environments and resolving emp... (more)

Understanding Commercial Loan Documents

Wednesday, April 8th, 2020 2:30 pm - 4:30 pm ET

This webinar was developed by a lawyer who has been teaching loan documentation for more than 25 years. Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required loan documents. The purpose is to create a deeper understanding of why certain documents are required plus the significance of various sections and verbose language (often referred to as "boilerplate"). Being able to explain document content will add much to customer relationships.

Presenter: Robin Russell has practiced law for 30 years and is licensed in Texas, New York and Massachusetts. She is a fellow in the American College of Bankruptcy and of the American Law Institute. She combines a depth of experience in bankruptcy restructuring and litigation with financial transactions. She has represented corporate debtors, independent directors, liquidating trustees, bondholders, unsecu... (more)

Core Management Skills

Thursday, April 9th, 2020 11:00 am - 1:00 pm ET

All too often, managers are thrust into their roles without enough formal training or advice on how to work smartly in their new position. Get an excellent overview of the Core Management Skills all good managers need to function at their best.

Presenter: J.T. Turner has over 35 years of experience in the financial training field. A former Vice President of lending, his webinar topics include Residential Underwriting, Appraisal Review, Management Skills, Coaching, and Lie Detection. He tours the nation delivering motivational sessions for many organizations. J.T. is also a professional actor, with credits in film, TV, and stage.

Treasury Management: A Powerful Tool to Increase Deposits and Fee Income

Thursday, April 9th, 2020 2:30 pm - 4:30 pm ET

The bankers of today must be “lenders” as well as “deposit gatherers.” Community banks are searching for ways to increase core deposits and non-interest fee income: Treasury Management is the answer. In this course, you will gain a deeper understanding of how the Sales, Treasury Management, IT, Marketing, and Deposit Operations team members must collaborate to successfully sell and implement the products and services at your institution. We will cover the ideal organizational design for Treasury Management and how to incentivize the sales team.

You will walk away from this course with a deeper knowledge of Treasury Management, le... (more)

Presenter: Marcia (Marci) Malzahn is the president and founder of Malzahn Strategic, a financial institution consultancy focused on strategic planning, enterprise risk management, treasury management, and talent management. Marci has 23 years of banking experience, the last ten as the EVP/CFO/COO of a community bank she helped start where she oversaw all the bank operations areas, including finance, IT, com... (more)

New FFIEC Business Continuity Management Handbook

Friday, April 10th, 2020 11:00 am - 1:00 pm ET

The FFIEC released a complete re-write of the Business Continuity Planning booklet on November 14, 2019 titled Business Continuity Management. In addition to changing the title from Business Continuity Planning to Business Continuity Management, the Booklet initially focuses on the principles and practices for managing continuity and resiliency as well as regulatory expectations for resiliency with third party service providers. In addition to business resiliency with third parties, the institution’s resilience through an enterprise risk management (ERM) perspective is addressed. ERM takes technology, operations, communication, training... (more)

Presenter: Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise.

Allowing Safe Deposit Box Access During a Pandemic Branch Closing

Monday, April 13th, 2020 11:00 am - 12:30 pm ET

Financial institutions are dealing with unprecedented and uncertain times and are now trying to assist all of their current safe deposit box renters. Consumers are asking many questions about box access and my nationwide clients are now requesting assistance and support to comply with these unique branch closing requirements.

Did you inherit this safe deposit responsibility and are now wondering what procedures must exist? Historically, this responsibility has been routinely passed from employee to employee with very little attention given to procedures and documentation. Unfortunately only after a nationwide COVID-19 pandemic disa... (more)

Presenter: David P. McGuinn, President of Safe Deposit Specialists, is a former banker with 50 years of safe deposit experience and is often referred to nationwide as the safe deposit GURU. In all 50 states he has trained over 350,000 safe deposit employees and managers and has served the industry as President of American Institute of Banking and the American, Texas and Houston Safe Deposit Associations. Dav... (more)

Robbery Prevention & Response

Monday, April 13th, 2020 2:30 pm - 4:30 pm ET

How can we send the message to robbers that they should go elsewhere? Protecting our assets is critical, and our employees are our most valued asset. Although losses due to fraud dwarf the amount lost to robberies each year, bank robberies pose a much greater risk to employees and members. In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals. Every employee can play a role in prevention, and all should be well versed in the safest method of response. Recent case studies and trends will also be examined to extract lessons learned.

Presenter: Carol Dodgen is the owner of Dodgen Security Consulting. Since 1998, her company has been providing services for businesses, financial institutions, and government entities to include training, ATM lighting inspections, and security assessments. Before forming her company, Carol served as the security training officer for Compass Bank. She earned her Master's Degree in Criminal Justice and spent s... (more)

What You Need to Know About Escrows

Tuesday, April 14th, 2020 11:00 am - 1:00 pm ET

This program provides comprehensive coverage of the flood regulations, Regulation X and Regulation Z escrow rules. We explain, step-by-step, how to establish, maintain, and cancel escrow accounts under the amended requirements.

The Real Estate Settlement Procedures Act (Regulation X) has contained rules for administering escrow accounts for many years. The Truth in Lending Act (Regulation Z) requires escrow accounts in connection with higher-priced mortgage loans. The interagency flood regulations were amended effective October 1, 2015 to add revised escrow rules.

This webinar covers all of the escrow rules, including t... (more)

Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 44 years. In 39 years as a trainer over 147,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he d... (more)

CFPB Anticipated Rulemaking for 2020

Tuesday, April 14th, 2020 2:30 pm - 4:00 pm ET

The Consumer Financial Protection Bureau (CFPB) has published its regulatory agenda which covers the agency’s anticipated rulemaking activities through September 30, 2020. Join Regulatory Compliance Counsel Michael Christians for this 90-minute discussion on what awaits your financial institution from a regulatory compliance perspective.

Presenter: As principal of Michael Christians Consulting, LLC, Michael assists financial institutions across the country with ensuring their compliance programs conform to Federal laws and regulations. He provides counsel relative to current rules, assists with the strategic implementation of upcoming regulatory changes and offers customized education and training services.

Ten Critical Issues for Identity Theft

Wednesday, April 15th, 2020 11:00 am - 12:30 pm ET

The “breach” of 143 million consumer credit reports along with hacking the personal information in 160 million credit card applications has brought additional scrutiny to compliance with both information security and identity theft red flags. Attend this session and learn about the ten critical issues for identity theft and information security.

Each year, 7-10% of the U.S. population are victims of identity fraud. Financial institutions must follow federal regulations for Identity Theft Red Flags under the FACT Act and information security. Consumers and commercial customers are targets for identity theft. A robust Identity The... (more)

Presenter: Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

BSA/AML for Lenders

Wednesday, April 15th, 2020 2:30 pm - 4:30 pm ET

The BSA/AML Interagency Exam manual addresses lending within its coverage and a key examiner focus is the following: “Assess the adequacy of the bank’s systems to manage the risks associated with lending activities, and management’s ability to implement effective due diligence, monitoring, and reporting systems.” Lending activities include, but are not limited to, residential and commercial real estate, secured commercial loans, credit cards, consumer, commercial, and agricultural loans. Lending activities can include multiple parties (e.g., guarantors, signatories, principals, or loan participants). The new 5th Pillar CDD rule takes parti... (more)

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Quarterbacking Retail Deposits

Thursday, April 16th, 2020 11:00 am - 12:00 pm ET

As “surge deposits” have become a thing of the past, bankers across the country are observing that more effective management of liquidity and funding is an increasingly important part of success in banking. As interest rates are volatile and loan-to-deposit ratios increase, community bankers need a robust understanding of the processes, products and analytic tools needed to attract and retain properly priced, long-term funding. We present the art and science of retail deposit pricing and sales today.

Presenter: Preston Afrank, Vice President, has more than 10 years of experience managing complex financial strategies. Prior to joining Haberfeld, Preston worked in the banking industry and served on a number of asset liability management committees. Preston uses his expertise and in-depth knowledge to help financial institution executives implement targeted strategies to grow core deposits, fee income and ... (more)

SAR: Line by Line

Thursday, April 16th, 2020 2:30 pm - 4:30 pm ET

During the webinar you will review line-by-line the text fields and requirements to complete the SAR.

There are fields for cybercrimes, notes to FinCEN and narrative instructions. You will receive highlighted screen shots showing you how to complete and a SAR Handbook to help with timing, referral forms and other tools to help with your SAR filings.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Pandemic Fraud: What's Ahead

Friday, April 17th, 2020 11:00 am - 12:30 pm ET

The spread of COVID-19 has launched a million frauds by criminals. The pandemic has created a climate of fear in the country. Fear about the economy, obtaining basic supplies, or just paying necessary bills has made people vulnerable. Confidence scammers are taking full advantage of this fluid situation and using our fears against us by developing social engineering attacks that yield them easy money, while taking advantage of your accountholders. They are using methods such as bogus coronavirus testing kits, fake vaccines, and false charities to which to contribute. Your drive-though windows will see many scams, like bad checks stolen... (more)

Presenter: Arvin Clar is a nationally known instructor in security, police operations, and economic crime. He has been a speaker for many organizations, corporations, and trade groups, and has conducted security evaluations and assessments of financial institutions throughout the United States. His nearly 40 years of experience in the fields of risk assessment and analysis in the financial services industry ... (more)

Key Ratio Analysis

Monday, April 20th, 2020 2:30 pm - 4:30 pm ET

Ratios, ratios, and more ratios! What do they really mean? Many financial professionals including bankers use financial ratios on a regular basis. But do they always use the same ratios and more importantly, do they always interpret the ratios in the same manner?

Attend this proactive webinar and learn a “five-step” analysis plan to calculate the key ratios covering liquidity, activity, leverage, operating performance, and cash flow analysis and correctly interpret the financial condition of the business client. Upon completion of this seminar, the bank employee will also be able to better negotiate with their business clients a... (more)

Presenter: David L. Osburn, MBA, CCRA, is the founder of Osburn & Associates, LLC, a Business Training & Contract CFO Firm that provides seminars, webinars, and keynote speeches for bankers, CPAs, credit managers, attorneys, and business owners.

Open-Ended Lines of Credit - Compliance Issues

Tuesday, April 21st, 2020 11:00 am - 1:00 pm ET

Complying with the open-ended provisions of Regulation Z is a complicated issue. There are many intricate requirements to follow, from disclosures, servicing, and advertising. Plus, there are differing requirements depending on whether the plan is a home equity line of credit (HELOC), credit card plan, or personal or overdraft line.

This webinar will focus on the personal/overdraft lines and HELOC requirements. We will discuss how to ensure all the Reg. Z rules are followed, especially around disclosures. We'll also touch on some of the other rules that impact HELOCs, such as appraisal rules and the coming HMDA requirements.

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Signature Card Danger Zones

Tuesday, April 21st, 2020 2:30 pm - 4:30 pm ET

What would happen if you were called upon to give a deposition in court on a signature card for an account you opened thirteen years ago at an institution for which you no longer worked? What would you say when an attorney asked you to remember the customer’s intentions when you opened that account?

This actually happened. A banker had placed an “X” on the signature card in between JTWROS and JTWOROS. In this informative program, you will learn that your signature cards are a legacy that you leave the bank for many years to come. How a signature is set up can impact your customer’s FDIC coverage. It is critical that bankers clearl... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Small Business Lending: The CARES Act, New SBA Programs, and Other Issues

Wednesday, April 22nd, 2020 11:00 am - 1:00 pm ET

The CARES Act, new SBA Programs, and Other Issues

We certainly are in a new an unusual age in banking, and in compliance in particular. The entire model of consumer and commercial banking is changing before our eyes, and many emergency measures have been taken by Congress and the regulatory agencies (including SBA) in response. What does this mean to your bank? How will you adapt your efforts to best serve your small business customers and remain in compliance with the many standards?

In this webinar we’ll go into detail around the new CARES... (more)

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Aligning Your Technology Environment to Fit Your Bank’s Strategic Plan

Wednesday, April 22nd, 2020 11:00 am - 12:30 pm ET

Your executive team develops a strategic plan for your bank each year, but because of other priorities, you never have time to develop a future-looking Technology Plan critical to growing your bank. If your bank is like many others, your technology environment was built over the years using the best options available to you at the time.

While there is no magic formula for immediate improvement in your technology area, by assessing your current environment, and developing a formal plan and budget, you can build technology center aligned with your bank’s strategic objectives. If your bank does not have a formal plan today, we’l... (more)

Presenter: Charlie Kelly is a Principal at Remedy Consulting. Remedy advises Banks and Credit Unions on Systems Selections, Contract Negotiation, Vendor Management, Mergers and Acquisitions and Technology Strategy.

COVID-19 Q&A with Former U.S. Surgeon General, Dr. Richard Carmona

Wednesday, April 22nd, 2020 12:00 pm - 12:45 pm ET

In this webinar, 17th Surgeon General of the United States, Dr. Richard Carmona will answer burning questions financial institutions are seeking answers to.

Dr. Carmona will address the current state of COVID-19 and role the financial services industry plays in preventing further outbreak. During these uncertain times, your teams are most likely facing their own fears and anxiety. Dr. Carmona will discuss practical ways of how financial leaders can combat the fear and anxiety of if/when employees encounter a positive case of COVID-19.

We are all hopeful for the day when financial institutions can re-open their doors an... (more)

Presenter: Born to a poor immigrant family in New York City, Richard Carmona experienced homelessness, hunger, and health disparities during his youth. The experiences greatly sensitized him to the relationships among culture, health, education and economic status and ultimately shaped his future. 

Alert! CTR Changes on Sole Proprietors and Legal Entities

Wednesday, April 22nd, 2020 2:30 pm - 4:30 pm ET

FinCEN ruling FIN-2020-R001, effective April 6, 2020 (September 1, 2020 for e-filing batch filers), makes significant changes in CTR filing requirements for transactions involving sole proprietorships and legal entities operating under a "doing business as" (DBA) name. FinCEN states that the changes are being made "to both enhance regulatory efficiency and provide complete and accurate CTR data to law enforcement." The new ruling rescinds and replaces FIN-2006-R003 and FIN-2008-R001, both of which were based on the old CTR Form 104.

The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common ... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)