OnCourse Learning

3-Part Series for New Bank Compliance Officers

Tuesday, October 20th, 2020 2:30 pm - 4:00 pm ET

This is a three-part series to be held on October 20th, November 2nd and November 18th. The prices below include all sessions. Each session can also be attended individually by using the links below.

Presenter: Kristen Tatlock is a nationally-known speaker and compliance consultant with over 30 years of experience in the bank and credit union compliance arena. Kristen assists credit unions with issues ranging from advertising rules to bylaws, from Social Media compliance matters to Regulation Z, and just about every regulation and compliance concern in between.

15 Reasons Training Doesn’t Stick

Wednesday, October 28th, 2020 11:00 am - 12:30 pm ET

What’s the difference between learning and training? Why doesn’t training always stick? Who is responsible for “the stick”? Join Vicki Kraai and find out why, at any company, learning isn’t just the job of the training department!

You will learn that training isn’t always the right answer to performance problems or enhancements. There is a myriad of reasons why people don’t perform well and a company’s first response often is “we need more training!”

The most common performance-related issues are caused because learners don’t… 

  • Know what to do
  • Know how to do it
  • Have the proper tools (more)
Presenter: Vicki’s 25+ years of Community Bank experience started at the family bank in rural Nebraska, serving as a bank teller and eventually becoming CEO. Vicki’s many years of banking include credit card lending experience where she was a member of the management team that launched the Cabela’s credit card program.

SAR Decision Making

Wednesday, October 28th, 2020 2:30 pm - 4:30 pm ET

There are two major sources of red flags: the systems and the frontline. What are your procedures from systems or frontline to investigation to SAR?

These procedures could save your financial institution from expensive fraud and money laundering, or if improper, they could result in lack of a systematic approach to the AML program. This program includes a review of the New SAR and its new data fields.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Flood Insurance Compliance

Thursday, October 29th, 2020 11:00 am - 1:00 pm ET

When it comes to flood insurance compliance there is a lot to remember and even more ways to mess it up. There are determinations, notices, calculations, timing requirements, etc., that you must get right. There’s little to no room for error! You also have to deal with federal regulatory requirements vs. insurance industry requirements which can muddy the waters even more. Failure to comply can also result in hefty civil money penalties. This is an area you want to ensure your financial institution gets right!

Presenter: Jerod is the leader of Banker's Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Banker’s Association, BankersOnline, many stat... (more)

New Deposit Compliance Officer Orientation

Thursday, October 29th, 2020 2:30 pm - 4:30 pm ET

Are you the new Deposit Compliance Officer? What do you have to do and what do you have to know? It’s a big job and you have many different regulations to get a handle on.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

IRAs Part 4 - How to Audit Your IRA Files

Friday, October 30th, 2020 11:00 am - 1:00 pm ET

To register for the full IRA Series, click HERE.

Now it’s time to check everything we – and those who came before us – have done to the IRA files. Increased IRS Penalties for Incorrect IRA Reporting to the IRS!! The IRS is losing patience – especially with financial institutions who do not complete the IRA 1099-R and 5498 IRS forms correctly. The Treasury Inspector General for Tax Administration (TIGTA) estimates over a million dollars in additional taxes could be collected on IRA distributions that have not been taken. When the IRS a... (more)

Presenter: Patrice M. Konarik is president of Sunwest Training Corp. founded over 25 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 35 years in the financial industry, Patrice has focused her expertise on the retirement account area and is currently providing live training and Webinars on IRAs and Health Savings Accounts on a nationwide basis. She has a BS in Management... (more)

BSA 101 for New BSA Compliance Officers

Monday, November 2nd, 2020 2:30 pm - 4:00 pm ET

This is for Part 2 Only. For series pricing, CLICK HERE.

Compliance with the Bank Secrecy Act continues to be a supervisory priority so it’s important for new BSA Compliance Officers to have a good grasp of the requirements and, more importantly, where to get answers to questions that may arise. This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.

The "BSA 101 for New BSA Compliance Officers" webinar has been approved for 1 ... (more)

Presenter: Kristen Tatlock is a nationally-known speaker and compliance consultant with over 30 years of experience in the bank and credit union compliance arena. Kristen assists credit unions with issues ranging from advertising rules to bylaws, from Social Media compliance matters to Regulation Z, and just about every regulation and compliance concern in between.

Branch Controls and Accountability

Tuesday, November 3rd, 2020 11:00 am - 12:30 pm ET

Responsibility for the vault, maintining teller cash limits, and exercising dual control are among the most important responsibilities in the branch. Auditors and examiners continuously cite financial institutions for lack of "dual control" or inadequate control procedures. Regardless of how many staff members there are, the branch responsibiiltiies must be adequately completed and a solid documentation trail is essential to protecting yourself and your fellow employees. No one wants to be the subect of an investigation for missing cash! Take time to join us to ensure your branch control processes are solid, understand the reasons for t... (more)

Presenter: Molly began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. Some of her experience includes roles in operations, business resumption planning, consumer compliance, and conducting audits. Her favorite role is ensuring that her audience, whether on the sports field or in the financial industry, understa... (more)

Technical Skills for Your Tellers

Tuesday, November 3rd, 2020 2:30 pm - 4:30 pm ET

Your financial institution’s most precious asset is its frontline. Today’s program will take a look at procedures for the teller. What needs to go into the procedures? What needs to stay out? Who should write the procedures and what is the purpose?

In today’s environment is important to get every branch on the same page and set expectations on handling cash, checks, security and all the issues that teller’s face. Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Excel Explained: Charts

Wednesday, November 4th, 2020 11:00 am - 1:00 pm ET

Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to create and automate Excel charts in this informative session. He covers several helpful features Excel offers, including the Recommended Charts feature, the Sparkline feature, and the PivotChart feature. In addition, David shows you step-by-step how to avoid repetitive formatting, create self-updating chart titles, summarize data based on a single criterion, and liven up your charts with clip art.

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in the subscription-based Offi... (more)

Presenter: David H. Ringstrom, CPA, is an author and nationally recognized instructor who teaches scores of webinars each year. His Excel courses are based on over 25 years of consulting and teaching experience. David’s mantra is “Either you work Excel, or it works you,” so he focuses on what he sees users don’t, but should, know about Microsoft Excel. His goal is to empower you to use Excel more effectively... (more)

Opening and Managing Court Ordered Accounts

Wednesday, November 4th, 2020 2:30 pm - 4:30 pm ET

Your account holder, the federal government or the court has named someone legally to act on his or her behalf. Now what?

What can these caregivers and fiduciaries do? What supporting paperwork must each bring? During this program we will review the set-up, documentation and legal issues involved in these high- risk accounts. You will learn how to style these accounts and get the signature card perfect every time.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

The 5 Keys to Coaching for Bank Managers

Thursday, November 5th, 2020 11:00 am - 12:00 pm ET

A good sales coach motivates salespeople by coaching to their individual hopes and dreams and by holding them accountable. They help them generate more revenue with intentional, ongoing coaching to improve skills, not just the deal at hand. When sales managers spend at least 50% of their time coaching, their RMs are 49% more productive.

In this webinar, sales coaches will learn the five critical steps that you must master and execute in order to get the best effort and results out of your salespeople. Most sales managers have evolved from being a ‘player’ to being a ‘coach’. This webinar will help participants understand the funda... (more)

Presenter: Jack Kasel, Sales Development Expert with Anthony Cole Training Group, has 30+ years’ experience in sales and sales management spanning a host of industries including software, transportation, printing services, insurance and training. During his tenure at FedEx, he oversaw all aspects of regional training prior to being promoted to District Manager. Since joining Anthony Cole Training in 2014, J... (more)

Top Five Compliance Issues for Commercial Lenders

Thursday, November 5th, 2020 2:30 pm - 4:00 pm ET

When do examiners assess civil money penalties for compliance violations? Do your commercial lenders and support staff understand the data collection required for HMDA-reportable applications? Is a written application required for a business-purpose loan? Real-life examples are used to explain how applicable regulations apply during the commercial loan application process. What are the top FIVE compliance requirements that are cited as violations in the Commercial Lending Area? The webinar includes an overview of including Fair Lending laws, Flood Disaster Protection Act, accommodation loans, HMDA, and insider lending.

High-leve... (more)

Presenter: Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

Legal Essentials for Lenders

Friday, November 6th, 2020 11:00 am - 1:00 pm ET

This program covers important legal issues and concepts which must be understood and consistently applied to enforce the Bank’s liens and other legal rights, avoid litigation and better serve customers. The goal is to provide an opportunity to learn or confirm your understanding of a variety of legal issues lending personnel deal with daily.

Presenter: Robin Russell has practiced law for 30 years and is licensed in Texas, New York and Massachusetts. She is a fellow in the American College of Bankruptcy and of the American Law Institute. She combines a depth of experience in bankruptcy restructuring and litigation with financial transactions. She has represented corporate debtors, independent directors, liquidating trustees, bondholders, unsecu... (more)

CRE Lending: Cash Flow Analysis & Cap Rates

Monday, November 9th, 2020 2:30 pm - 4:30 pm ET

Banks continue to deal with commercial real estate (CRE) loans as a major portion of their loan portfolios. Also, many borrowers still have large holdings of income-producing or rental real estate. Whether directly financing these assets or including the income stream(s) in your overall credit analysis, it is important to understand key analytical concepts utilized in evaluating CRE cash flow.

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing. We'll learn that CRE cash flow involves more than earnings before interest, taxes, depreciation and amortization (EBITDA) for... (more)

Presenter: Richard Hamm has been training bankers for 28 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training. He also conducts eight senior lender forums on a periodic basis in multiple states and one series at the national level.

Mortgage Servicing Compliance, Including Guidance During COVID-19 Times

Tuesday, November 10th, 2020 11:00 am - 1:00 pm ET

In a sense, servicing consumer mortgage loans has always been a bit of the "wild west" of compliance, meaning there was little in the way of rules and regulations. But thanks to the COVID-19 events of 2020, including the difficulties so many borrowers are having with their loans, the flood of accommodation requests, and the unfortunate number of delinquencies and defaults, servicing, accommodations, and default management has become critically important. As well, after the financial crisis over a decade ago and resulting exposure of unsavory practices, rules were put into place by the Dodd-Frank Act. The CFPB has also issued additional reg... (more)

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans

Tuesday, November 10th, 2020 11:00 am - 1:00 pm ET

This webinar will walk you through the compliance maze related to Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans.

Regulation Z has a whole lot of requirements for loans deemed to be a Qualified Mortgage, High Cost Mortgage or a Higher-Priced Mortgage. It also requires you to verify a borrower’s Ability to Repay on certain types of loans. Keeping all these rules straight can be quite a challenge to say the least. This webinar will look at each requirement, break it down and tell you what you need to know and how to maintain compliance!

Presenter: Jerod is the leader of Banker's Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Banker’s Association, BankersOnline, many stat... (more)

Writing New Account Procedures

Tuesday, November 10th, 2020 2:30 pm - 4:30 pm ET

During this webinar, we will take the core document from deposit accounts handbook and set up a working document so that you can tailor your procedures into the framework we will provide.

The working handbook in a word document will enable you to take hours of work out of the process. You will learn how to blend state and federal law into an efficient new account process.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Wire Transfer Compliance

Thursday, November 12th, 2020 11:00 am - 12:30 pm ET

Funds transfer fraud causes millions of dollars in losses for businesses. Last year, financial institutions filed over 47,000 Suspicious Activity Reports on incidents of wire fraud. Cyber attackers continue to grow more sophisticated with their schemes and attempts. Even the largest institutions are vulnerable. Recent high-profile, successful cyberattacks on international wire transfers have raised the bar on examiners’ expectations for your security system and risk monitoring of international and domestic wire transfers.

In this session we will cover your regulatory requirements for both domestic and international wires, provi... (more)

Presenter: Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, condu... (more)

Reg E Compliance - Five Best Practices for Handling Disputes

Thursday, November 12th, 2020 2:30 pm - 4:00 pm ET

What will regulators find when they examine your financial institution for Reg E compliance with error resolution procedures? Do your employees know what is required? Do they know that a customer can write their PIN on a card and this will not be considered “negligent” if the card is lost or stolen

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries. Understanding the rules will help you satisfy the regulators but can also SAVE YOUR FINANCIAL INSTITUTION MONEY by only paying the claims that you are required to reimburse for unauthorized transactions. We will review the step... (more)

Presenter: Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

Accounts Receivable and Inventory Financing

Friday, November 13th, 2020 11:00 am - 1:00 pm ET

Accounts Receivable and Inventory are the most fundamental form of “Asset-Based” Commercial Lending. Commercial borrowers use the value of these assets (also called working assets) as collateral to secure financing to produce and sell their products and services. Often, bankers will take Accounts Receivable and Inventory as “side” collateral because their true comfort is provided by the borrower’s real estate, which is usually required as a condition of the loan.

Pledging real estate may not always be an option for your borrower. The primary reason for requiring real estate as collateral is caused by the perceived inability to... (more)

Presenter: Jeffery W. Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta.

Advanced Commercial Loan Documentation

Monday, November 16th, 2020 2:30 pm - 4:30 pm ET

Everything a commercial loan officer should know about the core commercial loan documentation package, including perfecting security interests on commercial collateral, loan agreements, signature requirements, loan closings and more.

This fast-paced seminar will focus on the purpose, use and content of the six core commercial loan documents: the promissory note, the loan agreement, the security agreement, the guaranty, the letter of credit and the subordination/intercreditor agreement. It will provide relevant, up-to-date and practical information to help commercial lending personnel.

This webinar has been created for bankers who hav... (more)

Presenter: Robin Russell has practiced law for 30 years and is licensed in Texas, New York and Massachusetts. She is a fellow in the American College of Bankruptcy and of the American Law Institute. She combines a depth of experience in bankruptcy restructuring and litigation with financial transactions. She has represented corporate debtors, independent directors, liquidating trustees, bondholders, unsecu... (more)

Compliance for Commercial Lenders

Tuesday, November 17th, 2020 11:00 am - 1:00 pm ET

What?
Many examiners find the commercial lending area is fertile for compliance violations because some commercial lenders believe that compliance regulations don't apply to the commercial loans. Those lenders are the ones that most need this program, but they are unlikely to attend because of their mistaken belief that compliance doesn't impact them. So we are satisfied to present this program to commercial lenders who realize compliance does impact their department and stand ready to master the latest developments in the area.

Many examiners find the commercial l... (more)

Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 44 years. In 39 years as a trainer over 145,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he d... (more)

Beneficial Ownership: Where Are We Now?

Tuesday, November 17th, 2020 2:30 pm - 4:30 pm ET

At the time of this printing beneficial ownership legislation is in both the house and the senate to centralize beneficial ownership registration with FinCEN.

If it passes, we will discuss the transition process and what will be required. If it does not pass, we will look at all the errors and problems we have had implementing beneficial ownership and the examination process. Either way we will update you for beneficial ownership in 2020.

The "Beneficial Ownership: Where Are We Now?" webinar has been approved for 2 CAMS credits. Credits are redeemable for Live attendance only. Users must connect to the webinar individ... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Introduction to Conducting a Compliance Audit/Review for New Compliance Officers

Wednesday, November 18th, 2020 11:00 am - 12:30 pm ET

This is for Part 3 Only. For series pricing, CLICK HERE.

A compliance audit is a comprehensive evaluation of a financial institution’s adherence to regulatory guidelines. Its purpose it to identify problems and weaknesses BEFORE they are detected by examiners, or even worse, customers or customers’ attorneys. This webinar will provide an overview of the tools and resources available for conducting a compliance review as well as areas to review and questions to ask.

Presenter: Kristen Tatlock is a nationally-known speaker and compliance consultant with over 30 years of experience in the bank and credit union compliance arena. Kristen assists credit unions with issues ranging from advertising rules to bylaws, from Social Media compliance matters to Regulation Z, and just about every regulation and compliance concern in between.