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Vital Check and Deposit Issues - Part I

Thursday, February 22nd, 2018 2:30 pm - 4:30 pm ET

This is for Part 1 only. For series pricing, CLICK HERE.

Every single day the frontline handles routine matters that can cost your financial institution thousands of dollars if there is an error. For example, your teller may take deposits and fill out deposit slips for customers, but what will happen if the deposit goes into the wrong account and checks are bounced because of the teller’s action? What if an authorized signer on a personal account deposits his check into the account and it is returned? Ca... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Dealing with Appraisals: Regulations and Requirements

Friday, February 23rd, 2018 11:00 am - 1:00 pm ET

The past few years have seen significant developments in real estate appraisals and evaluation rules and regulations. Revised Interagency Guidelines and new rules under Reg Z have been issued, and we've seen additional requirements finalized recently due to Dodd-Frank. In some cases (called "flipping transactions"), lenders will even have to obtain two appraisals on the same property for one loan.

Because breakdowns in appraisal practices have been partly blamed for the mortgage crisis, regulators have raised their expectations; lenders' appraisal and evaluation programs must include more elements than ever before. Some themes now em... (more)

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Basic Personal and Business Tax Return Analysis

Monday, February 26th, 2018 2:30 pm - 4:30 pm ET

Attend this proactive seminar to gain an understanding of the often complex and confusing topic of TAXES!

Bank personnel are required to obtain and properly interpret tax returns for both commercial and consumer lending purposes. The first part of this seminar will concentrate on personal tax return analysis, and the second part will focus on analysis of various business tax returns.

Presenter: David L. Osburn is the founder of Osburn & Associates, LLC, a Business Training and Contract CFO Firm that provides seminars, webinars, and keynote speeches for CPAs, bankers, attorneys, credit managers, and business owners on topics such as Banking/Finance/Credit, Negotiation Skills, Marketing, and Management Issues. Mr. Osburn’s Contract CFO clients include medical practitioners, financial insti... (more)

BSA Emerging Issues 2018

Tuesday, February 27th, 2018 2:30 pm - 4:30 pm ET

2018 brings new and emerging BSA issues to the forefront for examinations. These issues will continue to challenge BSA professionals to stay ahead of the curve in managing risk for your entity.

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

It’s Time for a TRID Check Up

Wednesday, February 28th, 2018 11:00 am - 1:00 pm ET

The July 2017 TRID updates become mandatory on October 1, 2018. Do you have questions? Do you feel like you’re in need of a TRID check up? Well, you are in luck! We’ve put together a comprehensive two-hour TRID check-up webinar, which will translate, in plain English, requirements, interpretations, latest guidance and best practices.

Presenter: A Certified Regulatory Compliance Manager (CRCM), Jerod Moyer's experience includes over 15 years in the regulatory compliance field. He has held compliance positions with an $800 million community bank and an $840 million five-bank holding company. Jerod's passion for and experience in the compliance profession allow him to take complex regulatory requirements and provide realistic solutions.

ACH Origination and Same Day Entries

Wednesday, February 28th, 2018 2:30 pm - 4:30 pm ET

What are your responsibilities and warranties?

One of the important factors about ACH Origination is that any sized financial institution can offer the product. But it is a product and you have to know what your offering, how it works, who you’re offering it to and how to manage your risk. Same Day ACH is another product within ACH that you can offer.

The ACH Rules were written so the Originating Depository Financial Institution (ODFI) carried the origination responsibilities and warranties. As the ODFI, you pass those onto your Originators through a ... (more)

Presenter: Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been... (more)

Addressing Threats of Violence

Thursday, March 1st, 2018 11:00 am - 1:00 pm ET

Incidents of workplace violence are on the rise. Employees make threats or do harm to co-workers or property. The results are sometimes catastrophic, yet often they could have been prevented.

Threats of violence require prompt, sometimes immediate, action, but many organizations aren't prepared. They don't have in place policies, training, or understanding of overall practices and processes that can prevent, identify, act and deal with the aftermath and crucial follow-up issues.

We'll review legal and practical issues related to workplace violence, including the ADA Direct Threat standards, and we'll address policies and best p... (more)

Presenter: Bob Gregg, Boardman & Clark Law Firm in Madison, Wisconsin, has been involved in employment relations for more than 30 years. He litigates employment cases, representing employers in employment contracts, discrimination cases, FLSA, FMLA and all other areas of employment law. His main emphasis is helping employers achieve enhanced productivity, creating positive work environments and resolving emp... (more)

Basic Bankruptcy for Bankers

Thursday, March 1st, 2018 2:30 pm - 4:30 pm ET

Every banker should have a fundamental understanding of the U.S. Bankruptcy Code and your bank's rights and obligations thereunder. This webinar will introduce you to the world of bankruptcy. It is designed for lenders and support staff with the goal of educating them on the fundamentals of both consumer and commercial bankruptcy law. Practical information for daily use will be provided.

Presenter: Robin Russell has practiced law for 30 years and is licensed in Texas, New York and Massachusetts. She is a fellow in the American College of Bankruptcy and of the American Law Institute. She combines a depth of experience in bankruptcy restructuring and litigation with financial transactions. She has represented corporate debtors, independent directors, liquidating trustees, bondholders, unsecu... (more)

Call Report - Lending Schedules for Banks

Friday, March 2nd, 2018 11:00 am - 1:00 pm ET

Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. Examiners are reviewing call report schedules in much more detail than in the past. The rules for schedule RC-C dictate how loans are to be reported on all loan schedules, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. This webinar will help you learn the classification priority for reporting loan information correctly and will provide detailed information on correctly reporting unused commitments, interest rate lock commitments, and insider loans.

Presenter: Ann Thomas has over thirty years of experience in bank accounting and control. She received a BA in Accounting from the University of Houston in 1982. She worked with Judith Alexander Jenkins for 15 years, providing planning, financial reporting, regulatory reporting, and operational and compliance auditing services to over ninety independent banks.

Commercial Construction Lending

Monday, March 5th, 2018 2:30 pm - 4:30 pm ET

Construction loans for commercial real estate (CRE) remain a major part of commercial bank lending. Many community banks attempt to use versions of their residential formats and policies to administer commercial construction loans; however, this generally does not adequately control the situation due to several important differences between residential and commercial projects.

This program provides an overview of the key steps involved in effectively administering commercial construction loans.

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

Best-Ever Compliance Checklists for Commercial Loans

Tuesday, March 6th, 2018 2:30 pm - 4:30 pm ET

We tend to think of business and agricultural loans as exempt from troublesome compliance requirements. But several compliance-related laws apply to commercial loans as well as consumer loans.

This colorful checklist, patterned after the popular Best-Ever Consumer Checklists, will guide bankers through those traps and ensure compliance. In addition to addressing compliance issues, this checklist (and the accompanying handout) will provide "best practice" suggestions and reminders that commonly apply to commercial loans. We'll include information on business-entity documentation, underwriting documents, guarantors and security inter... (more)

Presenter: For over thirty years, Anne Lolley has been simplifying compliance issues for bankers. After earning her law degree from the University of Kansas, she joined the Kansas Bankers Association, where she developed its successful legal department and gave compliance-related seminars. She has been a compliance officer for two banks and currently works with Bank Management Services, where she continues t... (more)

Quarterly Compliance Briefing: Spring 2018

Wednesday, March 7th, 2018 11:00 am - 1:00 pm ET

Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a quarterly update that will address new items to be aware of, deadlines and what's on the horizon. In a simple language webinar format that you can view from you... (more)

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

Growing Your HELOC Portfolio

Wednesday, March 7th, 2018 2:30 pm - 3:30 pm ET

Do your strategic goals for 2018 include increasing funded HELOC and/or Home Equity Loans? The recent increase in American homeowners’ equity represents a significant opportunity for community financial institutions to boost loan volume. This data-driven session will outline how a complete system of activities can help your financial institution dramatically grow consumer loan volume.

Presenter: David Carlson, Senior Vice President with Haberfeld Associates, has worked with clients for more than 12 years to implement and sustain system activities that allows them to see significant growth. He leads consulting meetings with Haberfeld client executive teams, helping them identify opportunities for increased growth and profitability. David also presents at many bank-wide rallies and traini... (more)

How to Analyze a Start-up Business

Thursday, March 8th, 2018 11:00 am - 1:00 pm ET

Analyzing Start-up Businesses has been designed to assist lenders and others who work with start-up businesses that are seeking financing for development projects. This program will emphasize how to properly review business plans and other information that is generated by start-up business ventures and what questions to ask of business owners, in both financial and non-financial topic areas. This program will use business plans and the information contained within them to demonstrate to lenders the ways in which they can analyze start-up ventures in order to make better credit decisions.

Presenter: Vincent DiCara is currently the owner of DiCara Training and Consulting LLC which he established in January of 2013.  Formerly, he was the co-owner and founder of Development Finance Training and Consulting, Inc. (DFTC) which he established in 2003.  Mr. DiCara has been involved in evaluating the credit needs of businesses for thirty years as a business advocate, lender, credit analyst a... (more)

Managing Meetings and Presentations

Friday, March 9th, 2018 11:00 am - 1:00 pm ET

So much depends on the results of meetings, where managers spend so much of their time—and their company’s money. Yet most meetings end with unresolved issues, mired by vague agendas, dominating pontificators, complaining participants, unfocused presenters, and uncommitted facilitators.

Managing Meetings and Presentations, a fast-paced webinar, provides a systematic approach to preparing for, leading, presenting during, and following up on meetings: reflect, record, relate, respond, review, revise. In covering each of these critical R’s, you will discover key practices to enhance your... (more)

Presenter: Philip Vassallo has designed, delivered, and supervised communication training programs for a wide range of executive, managerial, administrative and technical professionals in major multinational organizations for more than 30 years. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He also writes the popular blog Words o... (more)

For Bank Managers, Trainers & RMs: How to Create, Cultivate and Convert More Banking Sales Leads

Monday, March 12th, 2018 2:30 pm - 3:30 pm ET

Buyers have changed. Bankers have not.

Cold-calling is history! Your bank clients now drive the buying process. From start to finish, buyers are online researching, gathering information, processing at their own pace and signing up for bank services in their own time.

Help your sales team learn how to attract and connect with today's banking clients by attending this live broadcast on Creating, Cultivating and Converting Sales Leads. Sales Managers and Leaders will receive several sales training tools to help teach salesp... (more)

Presenter: Alex Cole is the Managing Director of our Hire Better Salespeople initiative at ACTG. Her primary responsibility is to source, interview and assess great sales candidates who can and will sell for her clients. She is also one of our Sales Development Experts assisting in the training and advancement of our client’s salespeople.

Analyzing Appraisals for Mortgage Decisions

Tuesday, March 13th, 2018 11:00 am - 1:00 pm ET

Proper valuation of collateral is critical. Yet most people reviewing appraisals have never been properly trained in how to review this critical information.

Presenter: The webinar leader is J.T. Turner, who has over 30 years of experience in the lending industry. He has worked as a trainer for the past 24 years, in areas of lending, underwriting, origination, quality control, and personal growth. He is a seminar leader for the Center for Financial Training, a member of the Franklin Speakers Bureau, and past member of the National Speakers Association. J.T. is al... (more)

Understanding the New Mortgage Servicing Rules

Wednesday, March 14th, 2018 11:00 am - 1:00 pm ET

WHAT?

On August 4, 2016 the Consumer Financial Protection Bureau (CFPB) published revisions to the Dodd-Frank rules for servicers. Most of the revisions took effect on October 19, 2017. The provisions relating to successors in interest and the provisions relating to periodic statements for borrowers in bankruptcy will take effect April 19, 2018.

The final rule clarified, revised, or amended provisions regarding:

  • Force-placed insurance notices, general policies and procedures, early intervention, a... (more)
Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 41 years. In 36 years as a trainer over 130,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he de... (more)

Alert! New SAR and CTR Line by Line

Wednesday, March 14th, 2018 2:30 pm - 4:30 pm ET

Part One provides a through review of the Currency Transaction Report (CTR) process. We'll cover completing the form and proceed all the way to maintaining exemptions. Learn more about whom you can exempt and whom you cannot exempt. Learn how to complete CTRs with armored cards, aggregation of currency and many special issues on the CTR itself. Includes ten Hot Spots for CTR completion, as well as tips for avoiding examination issues. 

Part Two provides a comprehensive review of the Suspicious Activity Report (SAR) process. How to complete narratives, common errors, and how to share with law enforcem... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Cybercrime and the Dark Web

Thursday, March 15th, 2018 11:00 am - 1:00 pm ET

Criminals looking to buy or sell their illegal items have long depended on the black market to conduct their trades. With the evolution of technology, we have brought these markets to the internet. We will explore the different aspects of the internet, including the surface web, deep web, and dark web. The deep and dark parts of the internet allow criminals to exchange illegal goods and services, such as Silk Road. This site was designed to buy and sell drugs anonymously. Cybercriminals are also leveraging the web to buy and sell their stolen data or cyber products and services. Understanding how the internet is leveraged for crime gives u... (more)

Presenter: Chad Knutson is a Senior Information Security Consultant and serves as President of the SBS CyberSecurity out of Madison, SD. SBS is a leader in information security consulting for the financial industry in the US. SBS works with more than 900 banks around the country on information security services such as the development of Information Security Programs, Policies, and Risk Assessments, along w... (more)

Handling Accounts, Checks and IRS Reporting at Death

Thursday, March 15th, 2018 2:30 pm - 4:30 pm ET

Your customer passed away yesterday and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death. However, ACH items cannot be paid once we know the customer is deceased.

When your deposit customer dies, many issues and questions arise. Who can have information on the account? Who owns the account? What has access to the account? What happens with powers of attorney and authorized signers on account? Can the spouse of the sole proprietor continue to access the account? What about that last ... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of ... (more)

Successful Workout Strategies for Problem Loans

Friday, March 16th, 2018 11:00 am - 1:00 pm ET

This seminar is designed to provide the participant with a disciplined strategy for approaching the loan when it reaches the workout situation. We'll begin with a look at some early warning signs of an impending problem and then provide a step-by-step approach including what to do first, pitfalls to avoid, resources to apply, and various options faced by the lender or workout officer to develop and implement a successful workout strategy.

Presenter: Linda Larger has successfully coached and trained hundreds of bankers to be their best in credit risk analysis and sales execution. With a long career in banking she has experience as both a banker and training professional having worked as a Vice President in Business Development for Commercial and Consumer Lending, Special Assets and Training. Her training work has been featured in publication... (more)

Residential Construction Lending

Monday, March 19th, 2018 2:30 pm - 4:30 pm ET

The date of this webinar has changed from its originally scheduled date of March 6th. The new date is March 19th, 2018.

Community Banks are often faced with construction loan requests that are underwritten by Consumer and Commercial Lenders who apply the same underwriting standards used for retail and commercial loans to Residential Construction Loans. The problem with this approach is that Construction Lending is a highly specialized form of lending requiring a different approach. It is actually Asset-Based Lending, whereby funds are advanced based on the successful completion o... (more)

Presenter: Jeffery W. Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta.

Federal Benefit Payments Garnishment Requirements

Tuesday, March 20th, 2018 11:00 am - 1:00 pm ET

On May 29, 2013, the U.S. Department of Treasury, along with several federal agencies, including the Social Security Administration, the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management, published the Final Rule on the Garnishment of Accounts Containing Federal Benefit Payments. The final rule not only supersedes state laws pertaining to how financial institutions process garnishments, but will also apply to state tax levies and warrants.

Presenter: Terri D. Thomas is Senior VP and Legal Department Director for the Kansas Bankers Association. Prior to this, she was with "Bankers Choice," a financial consulting firm. Before this, Terri was employed in the financial industry for over twenty-three years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansa... (more)

Compliance 101: Rules for Consumer & Mortgage Lenders

Tuesday, March 20th, 2018 2:30 pm - 4:30 pm ET

This session will cover key lending consumer compliance regulations (highlights of the Equal Credit Opportunity Act, HMDA, Flood, RESPA, Truth in Lending, and Fair Credit Reporting). It will also include a Bank Secrecy Act overview outlining “Five Reasons Lenders Should Have BSA Training”. We'll review "what’s old, what’s new, and what’s to come".

Presenter: Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

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