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Audit Report Writing

Thursday, July 27th, 2017 11:00 am - 1:00 pm ET

The art of audit report writing demands far more than simply listing the four elements of a finding - criteria, condition, cause, and effect. Even adding a fifth element, the recommendation, may be insufficient. This boilerplate approach to writing can threaten independent, critical thinking and undermine the entire audit process, ultimately tarnishing the credibility of the auditor. Skilled auditors require a method that aligns what they experienced during the reviewing process with what they compose during the writing process.

This highly specialized webinar offers a deep and useful toolbox of techniques that auditors can use when ... (more)

Presenter: Philip Vassallo has designed, delivered, and supervised communication training programs for a wide range of executive, managerial, administrative and technical professionals in major multinational organizations for more than 30 years. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He also writes the popular blog Words o... (more)

Compliance Perspectives: A Monthly Update

Thursday, July 27th, 2017 2:00 pm - 3:00 pm ET

Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task.

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a monthly one-hour compliance update that will address new items to be aware of, deadlines and what's on the horizon. In a simple language webinar format that you can view from your office, Carl will make sure you have the information you need to keep your financial institution in compliance.

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Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients t... (more)

The Professional Credit Analyst - Part 1

Thursday, July 27th, 2017 2:30 pm - 4:30 pm ET

This 2-part webinar series will be held on July 27th and August 10th. Please register for this event HERE.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career. We will focus on the “big picture” of banking and the critical task of credit risk management to the overall success of your bank. The typical work of an analyst within the lending process affects not only your bank, but also your customers and your community. There is more to the loan decision process ... (more)

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

The Professional Credit Analyst - Two-Part Series

Thursday, July 27th, 2017 2:30 pm - 4:30 pm ET

This is the two-part webinar to be held on July 27th and August 10th, 2017. The prices below include both sessions.

The Professional Credit Analyst - Part 1

Thursday, July 27th, 2017
1:30 pm - 3:30 pm CT

The Professional Credit Analyst - Part 2

Thursday, August 10th, 2017
1:30 pm - 3:30 pm CT

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career. We will focus on the “big picture” of banking and the critical task of credit risk management to the overall success o... (more)

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

Increasing Fee Income without Raising Fees

Friday, July 28th, 2017 11:00 am - 12:00 pm ET

All the big financial institutions are raising their fees - should you? More and more, fee revenue has become an important component of financial institution profitability. Average financial institutions misunderstand fee revenue while remarkable financial institutions know how to maximize it by charging the right amount, adopting the right collections policies, and knowing which customers generate the most revenue. Walk away with strategies to enhance your fee revenue and keep your most profitable customers longer.

Presenter: David Carlson, Senior Vice President with Haberfeld Associates, has worked with clients for more than 12 years to implement and sustain system activities that allows them to see significant growth. He leads consulting meetings with Haberfeld client executive teams, helping them identify opportunities for increased growth and profitability. David also presents at many bank-wide rallies and traini... (more)

Regulation By Enforcement

Wednesday, August 2nd, 2017 11:00 am - 1:00 pm ET

WHAT?

The CFPB has been criticized for providing guidance in the form of enforcement actions rather than by writing regulations.

In a March 9, 2016 speech Director Cordray confirmed that consent orders that accompany the Bureau’s public enforcement actions, "provide detailed guidance for compliance officers across the marketplace about how they should regard similar practices at their own institutions. If the same problems exist in their day-to-day operations, they should look closely at their processes and clean up whatever is not being handled appropriately." He added that "it would be ‘compliance malpractice... (more)

Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 41 years. In 36 years as a trainer over 130,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he de... (more)

2017 Texas Legislative Session - Protection of Vulnerable Adults from Financial Exploitation (HB 3921)

Wednesday, August 2nd, 2017 11:00 am - 1:00 pm ET

This is for Part 3 only. For series pricing, CLICK HERE.

Protection of Vulnerable Adults from Financial Exploitation (HB 3921) adds §280 to the Texas Finance Code clarifying and expanding the requirement found at §48.051 of the Human Resources Code which states, “…a person having cause to believe that an elderly person, a person with a disability, or an individual receiving services from a provider as described by Subchapter F is in the state of abuse, neglect or exploitation shall report the information required by Subsection (d) im... (more)

Presenter: Laura Wilson is a principal with Pegasus Educational Services, LLC. Her career in training on banking related issues began in 1987. She is a gifted trainer who proves learning can be fun. Audiences routinely comment that her recollection of material content and sense of humor are unique among presenters on technical topics.

Reg E Compliance - Five Best Practices for Handling Disputes

Wednesday, August 2nd, 2017 2:30 pm - 4:30 pm ET

What will regulators find when they examine your financial institution for Regulation E compliance with error resolution procedures? Do your employees know what is required? Do they know that a customer can write their PIN on a card and this will not be considered "negligent" if the card is lost or stolen? This is a Reg E FACT and not "FICTION!"

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries. Understanding the rules will help you satisfy the regulators but can also SAVE YOUR FINANCIAL INSTITUTION MONEY by only paying the claims that you are required to reimburse ... (more)

Presenter: Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training.

Phishing Trip

Thursday, August 3rd, 2017 11:00 am - 1:00 pm ET

A recent Forbes article suggested data breaches globally will cost over 2 trillion in 2019, which is four times the cost seen in 2015. The latest Verizon Data Beach Investigation Report suggests that 30% of people will open on a phishing email. When analyzing these two statistics, it isn’t hard to anticipate how the cybercriminals will strike. Advanced Persistent Threats and Organized Crime groups continue to land successfully ACH and Wire frauds in community banks and against their corporate customers. In most cases, cybercriminals hook their victims with a phishing attack, as Verizon reports that 91% breaches involve phishing.

This... (more)

Presenter: Chad Knutson is a Senior Information Security Consultant and serves as President of the SBS CyberSecurity out of Madison, SD. SBS is a leader in information security consulting for the financial industry in the US. SBS works with more than 900 banks around the country on information security services such as the development of Information Security Programs, Policies, and Risk Assessments, along w... (more)

Residential Construction Lending

Thursday, August 3rd, 2017 2:30 pm - 4:30 pm ET

Community Banks are often faced with construction loan requests that are underwritten by Consumer and Commercial Lenders who apply the same underwriting standards used for retail and commercial loans to Residential Construction Loans. The problem with this approach is that Construction Lending is a highly specialized form of lending requiring a different approach. It is actually Asset-Based Lending, whereby funds are advanced based on the successful completion of various phases of the project and other requirements being met.

Many problems can occur during construction that can leave lenders highly exposed unless they are unwritten p... (more)

Presenter: Jeffery W. Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial Banking Division Manager for Citizens Trust Bank of Atlanta.

Introduction to ACH - Part 1

Friday, August 4th, 2017 11:00 am - 1:00 pm ET

This is for Part 1 only. For series pricing, CLICK HERE.

The ACH Basics and Overview is designed as an introduction to ACH processing. You will gain a broad understanding of the Automated Clearing House (ACH) Network and the processes the network follows. This is an excellent class for new operations staff and others in the bank that just want to understand ACH.

Presenter: Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been... (more)

Introduction to ACH - 3 Part Series

Friday, August 4th, 2017 11:00 am - 1:00 pm ET

This is a three-part series to be held on August 4, 11, and 18. The prices above include all sessions. Each session can also be attended individually by clicking on the links below.

Presenter: Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been... (more)

Home Equity Lines of Credit

Tuesday, August 8th, 2017 11:00 am - 1:00 pm ET

The past year has seen a tremendous increase in demand for Home Equity Lines of Credit (HELOC). Looking at current projections, these products will be among the most popular that lenders offer. Get a great overview of all aspects of HELOC.

Presenter: The webinar leader is J.T. Turner, who has over 28 years of experience in the lending industry. He has worked as a trainer for the past 22 years, in areas of lending, underwriting, origination, quality control, and personal growth. He is a seminar leader for the Center for Financial Training, a member of the Franklin Speakers Bureau, and past member of the National Speakers Association. J.T. is al... (more)

Advanced Cash Flow Analysis

Tuesday, August 8th, 2017 2:30 pm - 4:30 pm ET

This webinar will explore multiple models of both business and personal (business owner) cash flow analyses.

The webinar will begin with the business "traditional" EBITDA cash flow and personal cash flow of the "business owner" (using the 1040 tax return, including tax schedules and K-1s, and the personal financial statement). Additionally, the Global Cash Flow or combined "business & personal" cash flow model will be displayed.

This will be followed by the Statement of Cash Flows (using the Direct and Indirect Methods), as prepared by the CPA, the UCA Cash Flow (using the Moody's Risk Analyst software spreads... (more)

Presenter: David L. Osburn is the founder of Osburn & Associates, LLC, a Business Training and Contract CFO Firm that provides seminars, webinars, and keynote speeches for CPAs, bankers, attorneys, credit managers, and business owners on topics such as Banking/Finance/Credit, Negotiation Skills, Marketing, and Management Issues. Mr. Osburn’s Contract CFO clients include medical practitioners, financial insti... (more)

Excel Explained: Budget Spreadsheets

Wednesday, August 9th, 2017 11:00 am - 1:00 pm ET

Excel expert David H. Ringstrom, CPA, teaches participants how to create resilient and dynamic budget spreadsheets in this valuable webinar. He explains techniques and Excel features that will enable you to improve the integrity of your spreadsheets, transform filtering tasks, and preserve key formulas. To help you build flexible, easy-to-maintain budget spreadsheets, David also covers several Excel functions, including CHOOSE; IFNA, FERROR, and ISERROR; ROUNDUP and ROUNDDOWN; VLOOKUP, and SUM and SUMIF.

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in Excel 2016. He’... (more)

Presenter: David H. Ringstrom, CPA, is an author and nationally recognized instructor who teaches scores of webinars each year. His Excel courses are based on over 25 years of consulting and teaching experience. David’s mantra is “Either you work Excel, or it works you,” so he focuses on what he sees users don’t, but should, know about Microsoft Excel. His goal is to empower you to use Excel more effectively... (more)

Annual Deposit Regulation Training for the Branch

Thursday, August 10th, 2017 11:00 am - 1:00 pm ET

Regulations D, E, CC, DD, BSA and Identity Theft

Is your front line a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution's annual training requirements. It also helps the front line understand that we can be fined and sued if we do not follow our regulatory responsibility. During the webinar, each regulation will be discussed spotlighting the front line issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed ... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of c... (more)

The Professional Credit Analyst - Part 2

Thursday, August 10th, 2017 2:30 pm - 4:30 pm ET

This 2-part webinar series will be held on July 27th and August 10th. Please register for this event HERE.

This two-part program is intended for credit analysts, portfolio managers and other bankers learning and growing into a professional banking career. We will focus on the “big picture” of banking and the critical task of credit risk management to the overall success of your bank. The typical work of an analyst within the lending process affects not only your bank, but also your customers and your community. There is more to the loan decision process ... (more)

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

Introduction to ACH - Part 2

Friday, August 11th, 2017 11:00 am - 1:00 pm ET

This is for Part 2 only. For series pricing, CLICK HERE.

ODFI Operations

This section will help you understand the responsibilities of being an ODFI. We will dive into Article Three of the ACH Rules and make sure that you understand the risks and warrantees associated with ACH origination.

Presenter: Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been... (more)

CRE Appraisals: Two-Part Series

Monday, August 14th, 2017 2:30 pm - 4:30 pm ET

This is the two-part webinar to be held on August 14th and August 21st, 2017. The prices below are including both sessions. Each session can also be attended individually by clicking the links below.

CRE Appraisals - Part 1

Monday, August 14th, 2017
1:30 pm - 3:30 pm CT

CRE Appraisals - Part 2

Monday, August 21st, 2017
1:30 pm - 3:30 pm CT

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

CRE Appraisals: Regulations and the Review Process

Monday, August 14th, 2017 2:30 pm - 4:30 pm ET

This page and the pricing below is for Part 1 only. If you are interested in series pricing, CLICK HERE.

This session will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines, tips for integrating them into your existing policies, and how CRE appraisals differ from residential reports.

Presenter: Richard Hamm has been training bankers for 25 years, designing and delivering courses specializing in commercial lending and credit, including portfolio and risk management, commercial real estate (CRE) and appraisals, plus selling and negotiating skills, and director training.

New Business Accounts: The Interview, CIP, New CDD Rules and Authority

Tuesday, August 15th, 2017 11:00 am - 1:00 pm ET

It’s a big job to "know your customer" from identification, documents, questions, risk and to script this process into a fluid on-boarding process. This program will focus on building the process from different types of entities to different types of risk.

There are many types of business accounts with many ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when dealing with so many business entities. In addition to opening accounts in person for businesses, we now bank businesses online, with debit cards and through remote deposit. Because of these multiple... (more)

Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of c... (more)

Regulation O - Lending to Insiders

Tuesday, August 15th, 2017 2:30 pm - 4:30 pm ET

WHAT?

Congress enacted the Financial Institutions Regulatory and Interest Control Act in 1978. The insider lending provisions of the law were implemented as Regulation O. Historical data show that insider abuse is at the heart of many bank failures. Examiners take very seriously their mission to prevent insider abuse. They frequently cite violations of Regulation O during examinations, and often take enforcement action. Enforcement actions may take the form of civil monetary penalties , a Memorandum of Understanding, or a Cease and Desist Action.

Typical violations include illegal overdrafts to insiders or exte... (more)

Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 41 years. In 36 years as a trainer over 130,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he de... (more)

Cybersecurity Assessment Tool 1.1

Wednesday, August 16th, 2017 11:00 am - 1:00 pm ET

For the last two years, institutions have been building stronger cybersecurity programs with the assistance of the FFIEC’s Cybersecurity Assessment Tool (CAT). On May 31, 2017, the FFIEC released an update to the CAT resource. The FFIEC hasn’t released what you would normally expect a tool to look like, it’s a collection of PDF documents that outline a cybersecurity assessment process with specific controls to mitigate risks. This update addresses changes to the FFIEC IT Examination Handbook by providing a revised mapping in Appendix A to the updated Information Security and Management booklets. The updated Assessment will also provide add... (more)

Presenter: Jon Waldman is a co-founder and Senior Information Security Consultant for SBS CyberSecurity, LLC, a premier cybersecurity consulting and audit firm dedicated to making a positive impact on the banking and financial services industry. He maintains his CISA and CRISC certifications and received his Bachelor of Science in Computer Information Systems and his Master of Science in Information Assuranc... (more)

Same Day ACH: Round Two

Wednesday, August 16th, 2017 2:30 pm - 4:30 pm ET

We’ve implemented Same Day ACH Credits and the time for Debits is coming fast. Let’s review the Rule, volume and who’s currently using Same Day. We will talk about what types of Debits might be a good fit for Same Day and the impact to Receivers. And of course we will discuss finality. It can’t be a Same Day payment if the RDFI doesn’t provide same day credit or debit. We’ll also provide an update on the Faster Payments Taskforce.

Join us to discuss how this round two will affect your financial institution.

Presenter: Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been... (more)

Applicants and Applications

Thursday, August 17th, 2017 11:00 am - 1:00 pm ET

Join us for this two-hour Applicants and Applications compliance webinar. This webinar will cover the latest requirements and guidance.

Presenter: David's banking career began as a field examiner for the FDIC in 1990. He later became a Loan Officer for a 110-million dollar bank. In 1993, he established Banker's Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker's Compliance Consulting produces.

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